Privacy Policy
Last updated: January 2026
At 10cric Casino, we take the privacy of our players seriously. This policy explains what data we collect, why we collect it, how we use it, and your rights under applicable data protection laws.
1. Data We Collect
We collect information you provide directly: name, email address, mobile number, date of birth, residential address, and financial information required for payment processing and KYC compliance. We also collect usage data automatically: IP address, device type, browser, pages visited, and game activity logs.
2. Why We Collect Your Data
We use your data to: process deposits and withdrawals, verify your identity for KYC compliance, detect and prevent fraud, provide customer support, send you relevant promotional offers (with your consent), and comply with our licensing requirements under Curacao eGaming regulations.
3. Data Sharing
We do not sell your personal data to third parties. We share data only with: payment processors required to handle your transactions, identity verification services for KYC, regulatory authorities when legally required, and fraud prevention services.
4. Data Security
We use 256-bit SSL encryption on all data transmissions. Your password is stored as a salted hash — we cannot read it. Financial data is processed through PCI-DSS Level 1 compliant payment gateways. We conduct regular security audits.
5. Your Rights
You have the right to access the personal data we hold about you, request correction of inaccurate data, request deletion of your data (subject to legal obligations), and withdraw consent for marketing communications at any time.
6. Cookies
We use essential cookies for session management and analytics cookies (with consent) to improve our service. You can manage cookie preferences in your browser settings.
7. Contact
For privacy-related queries, contact our support team via live chat or email at [email protected]. For independent information on data protection rights, you may also refer to MeitY (Ministry of Electronics and IT) and BeGambleAware for responsible gaming guidance.